Archive for February 21st, 2008

Grab some sun and your radio, here's what's on today:

    - The plans for Nat and Drew's $95 000 Wedding are well under way. Christina and Chris will have everything looked after, including a delicious cake from Cupcakes. It will be big, but I don't think it will be this big!

    - Taking her top off has helped Lindsay Lohan get her career back.

    - See the picture of JLo that had one blogger saying "she's starting to look like a male Jennifer Lopez impersonator with a beer gut."

    - Have a cold? Use ColdFX?  Here's a $4 off coupon. And here's $10 off at Canadian Tire!

    - Training for the Sun Run or the Vancouver Marathon? You need a good running bra.  Check out a number of different models in action to see which is right for you.

The Blog According to Buzz. Spread the word, ya heard?

We often bitch and moan and complain about service we receive from big companies, the government, airlines etc. But do we ever stop and give them applause when they do something right?

Probably not, because we expect it to be done right in the first place. But just as you may choose to tip 20% instead of 10% for extra special service, I’m going to give kudos to Shaw for their handling of our internet problem at home.

Yes, I played the “media card” and got a little bit quicker attention than the regular Joe, but when Jen and I talked about how we were treated on the phone, by the techs who came by and how the problems were solved, we agreed the team was excellent.

Our internet has been intermittent, we were credited 5 days service. It still didnt get better, so they suggested a new modem. When that new modem was broken, and I mentioned how quitting the internet for 5 days for me would be harder than LiLo quitting booze, a Shaw tech called my radio request line offering to help, even though I hadnt mentioned Shaw as my ISP.

Last night a Shaw tech came by and solved our problem, this morning another group of Shaw techs came by to sort out wiring issues the previous fellow couldn’t solve. When they found we had old splitters and cable, they left replacements behind - all gratis.

Oh, and they’ve credited us with 2 free weeks because of the inconvenience.

Now you could argue that what happened is what should have happened. I had an issue and a company dealt with it properly. We’re so used to getting screwed by these big companies, that when they do something ordinary it becomes extraordinary. However, in this instance, the techs were positive, happy and the company exceeded our expectations.

Thank you Shaw for a job well done. (Disclaimer: Your experience may differ)

The Blog According to Buzz. Spread the word, ya heard?

My pal, Carolyn, loves to throw quotes up on her blog. So borrowing her inspiration, I’m dropping one on you today.

“Your children need your presence more than your presents.”
Jesse Jackson

I’ll try to remember that one around December this year.

Parent Hacks has the quote as a part of a post on how to find more time to spend with your family.

The Blog According to Buzz. Spread the word, ya heard?