Archive for February 6th, 2008

Happy Hump Day! Here's what's on the radio:

    - If there's no *ahem* humping *ahem* in your week, you need Cravin Misbehavin on Friday night at the Commodore.  I'm not sayin, I'm just sayin.

    - A very busy weekend of activities is coming our way after our Friday night party:

          - Canadian Idol Auditions at Metrotown
          - Chinese New Year
          - FIS World Cup Freestyle Skiing at Cypress
          - 24hr skiing at Grouse Mtn on Saturday
          - WinterFest in Surrey

    - James, the gravedigger, from Survivor called in today.  Click here to listen if you missed it. Survivor: Fans vs Faves airs tomorrow night at 8p on Global.

    - There's another snow warning in effect.  Hello? Global warming??? Any.second.now.please.

    - Britney is loose. God save us all.

The Blog According to Buzz. Spread the word, ya heard?

Twitter. Blog. Email.

I’ve done some interviews recently, thought I’d throw them up for you to listen to, incase you missed them.

2 weeks ago I chatted up Zach from OneRepublic about their instant success, hanging with Timbaland and why they use MySpace instead of Facebook.

 

 buzz bishop with zach from one republic [8:11m]: Play Now | Play in Popup | Download

 

 buzz bishop with james from survivor [3:20m]: Play Now | Play in Popup | Download

Today, I got a few quick minutes with the gravedigger, James from Survivor. He made what is viewed as the dumbest moves in the history of the game by holding 2 immunity idols and not playing them. I asked if he learned his lesson and what it’s really like to be stuck on those islands.

The Blog According to Buzz. Spread the word, ya heard?

It’s a question tossed by d-list celebrities trying to get into a club, and by media types trying to get preferential treatment.

In the case of the d-listers, if you have to ask the question they probably don’t know who you are, and most likely don’t care.

In the case of media, we’re usually somewhat anonymous, being in print or on radio, so we try to flip the phrase. Sometimes, just like having Olsen On Your Side, being a guy from the radio can get you what you need.

I’ve been having a problem with Future Shop since Christmas. I bought something online and it hasn’t arrived yet. The problem is most likely Canada Post’s fault, but I gave my money to FS, so they’re the ones I’ve picked a fight with.

For 7 weeks I have been calling the 1800 number, each time re-explaining my situation to a different phone operator, each time being told it will take a couple days. The couple days pass, I get no update, then a couple more days pass before I remember to follow up, and the frustration levels have built.

Then this week I got a note from the FS Media Relations person inviting me to an event they were having. I took the opportunity to fill her in on my little drama. Without a word of a lie, I received an email from the head of Customer Service within 90 minutes promising my items would be shipped immediately, at his expense, and I would be receiving a gift card for my troubles.

Why? Well, he obviously knows who I think I am. A blogger, a radio host, and a technology columnist. But should it really matter?

I told a friend, who said, “The fact they solved it so quickly proves they could have solved it all along.”

It’s true, but I was dealing with 1800 operators, not the head of Customer Service. The phone ops have a mandate, a list of procedures, which work in most cases to get things solved as customers get tossed around in the wheel. It’s the managers who have the ability to really solve things quickly. They have the authority to hand out promo cards and put missed orders on their corporate account to get things solved – the phone ops don’t.

You can squeak all you want on that phone to that operator, but they’re going to read you a response straight out of their operations manual.

Next time you have a problem, ask for a manager and drop a “Do you know who I am?”

It just might work.

I’ve written about style over substance.

I’ve written about how style has started to gain substance and how substance needs some style.

I’ve written about Obama’s ability to inspire and Hillary’s ability to spout political bullshit laced with cliches.

I am starting to think it’s Obama’s time. Here’s the tale of two speeches.

Hillary was out in front when this whole thing started, and orchestrated Super Duper Tuesday to shut down Obama’s momentum and wrap up the race. Well, she may have won NY and California last night, but in the crazy way the DNC calculates things, she’s actually behind in delegates.

This race is not over, and the longer it goes the more people are hearing Yes We Can from Obie and blah blah blah from Hills.

The Blog According to Buzz. Spread the word, ya heard?