Whose Fault Is It?
I have long lamented the gong show that is my Boxing Day Sale purchases from Future Shop.
Here’s the short version: I bought an SD memory card and an iPod shuffle on December 24, and I still haven’t gotten them.
I have phoned THREE times to the Future Shop customer service line and each time been told it will be a couple of days to investigate the situation.
When you buy something online, and it gets shipped, you get a tracking number from Canada Post. I’ve tracked my package and Canada Post says they delivered it on January 7. But here’s the kicker – I didnt receive it.
So who do you bitch to?
Future Shop cause that’s who you paid your money to, or Canada Post because they’re the ones “lying” about the delivery?
Apparently I will now know on Friday what will happen with my case. How it will end, is still confusing. I just know I spent $165 in a 3hr online marathon over a month ago and I still don’t have anything to show for it.
As I have said here and here, online shopping sucks.
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